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How We Protect Your Information

At Century Bank, we know how important it is to protect your personal and financial information. That’s why we have physical, electronic and procedural safeguards in place that meet or exceed federal standards.

Within Century Bank, we educate our employees about the importance of confidentiality and privacy, and we train them in related policies and procedures. We also take appropriate disciplinary measures when necessary to enforce these rules.

Due to the unique nature of Internet transactions, Century Bank has additional safeguards and procedures to protect your personal and financial information on the Internet. For more details, please click here.

Steps You Should Take to Protect Yourself

There are also a few simple steps that you can take to protect yourself :

  • Never disclose personal information, such as your Social Security number, credit card number, bank account number or personal identification number to anyone who should not have access to your accounts.
  • Report lost or stolen checks or bank cards immediately.
  • Memorize your personal identification number – don’t carry it in your wallet.
  • Review monthly financial statements promptly and report any discrepancies.
  • Retain all ATM, debit and credit card receipts. When you’re ready to dispose of them, make sure your account number is not readable.
  • Be sure to sign new bank cards immediately.
  • Report unusual telephone inquiries or other suspicious activity to your telephone company or local law enforcement authorities.

If you believe you have been a victim of fraud related to your Century Bank accounts, notify us immediately, so that we can take action to help you. You should also report the crime to your local law enforcement agency and to the Federal Trade Commission (FTC). You can reach the FTC at 1-877-438-4338 or www.consumer.gov/idtheft.

To find out more about protecting yourself online, please go to the National Cyber Security Alliance site, www.staysafeonline.org.

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