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Report ID Theft
If you believe you have been a victim of fraud related to your Century Bank accounts, notify us immediately, so that we can take action to help you. Then take the following steps:
1. Immediately call the fraud departments of any one of the three major credit bureaus to place a “fraud alert” on your file. This will ensure creditors call you before they open any more accounts in your name. As soon as one credit bureau confirms your fraud alert, the other two credit bureaus will be automatically notified.
Equifax 1-888-766-0008 www.equifax.com
Experian 1-888-397-3742 www.experian.com
TransUnion 1-800-680-7289 www.transunion.com
2. Contact your local police and ask to file a report. Even if the police can’t catch the identity thief, having a police report can help you clearing up your credit later on.
3. File a complaint with the Federal Trade Commission (FTC). Filing a complaint helps the FTC gather more information about identity theft. Call the identity theft hotline at 1-877-IDTHEFT (438-4338). The hotline is staffed with counselors trained to help victims. You may also file a complaint online.
4. Complete the identity theft affidavit, which will assist you in proving to each of the companies where accounts were opened in your name that you didn’t create the debt.

